Traditional product and service advertising in all its forms; classified, direct mail, Email marketing, and general static (billboards, newspaper and magazines) or dynamic as on TV or cinema advertising, have all suffered from the same problem. The problem that Social Media is now addressing! As an advertiser, your copy, your slogan, your offer is designed to generate, interest, desire and a question from your potential customer; the most common one being, "How will it make my life better", in the not so distant past the consumers interest and desire has been left hanging.
If you've been able to generate sufficient interest to make them "go to the store", later, or "get on the phone", later, or look up the details of your offer, later, then you might score a sale. There's always been a gap of time between the initial advertising implant and the customer's actions. To combat this, it's been necessary for advertisers to go into overkill, with copy and saturation to keep the customer sufficiently interested until they can get to the sales point or interface.
This gap of time is where 90% of advertisers have lost their potential customers. New social media networking addresses this 'gap' problem, in a very particular way. Social media adds the ability to engage the customer in real time, e.g. the commuter reads your ad on the subway, they can immediately get on their iPhone and ask you a specific question, you can answer them in real time, if your answers are compelling and exciting enough, chances are your going to have sale before that person gets off the train.
Not only that, but with the advances in drop shipping and delivery, what ever they bought from you may be waiting for them in the letterbox when they get home from work, their excitement can last the whole day. They will be discussing their purchase with work colleagues, chances are you will also get spill over just from the fact the purchase was informative and hassle free. Through the use of social media, not only can the customer get 1st hand information directly from you, they can also speak to their friends, about your product.
Survey results in the mid 90's indicated that if someone likes your product or service they will tell or recommend it to 16 other people, however if they don't like it they will tell up to 45, that was in the past, when word of mouth was restricted to face to face or telephone conversations, now with the advent of Facebook, Twitter and the plethora of other social media networks, one person can tell hundreds (immediately) how good or bad your product really is.
To illustrate the importance of the personal connection in business let me tell you a story. Many years ago I was making Television commercials for a living, being the producer and account executive entailed lots of meetings with the clients, to continually get a grasp on what they wanted to achieve from their ad and who they were trying to sell to etc.
What I found was that most of those meetings, generally started off with the latest details and updates on the ad and campaign, but after a short time, they'd start talking about other issues, like the latest gossip from within their particular industry or personal issues like their family, their health and so on. So from being an advertising consultant when I'd walk into their office, within minutes sometimes I would become a pseudo psychologist listening to their woes, and quite often offering some of my own home spun advice. In reality the issues we had to discuss with the client, could have been done on the phone or via fax, but it was the personal engagement that gave me the edge, over the larger depersonalised companies.
Once you know something about a persons personal life, you've become a friend of sorts, being there and listening instilled a kind of trust, they felt, (rightly or wrongly) I wasn't just there for the money, I was a sympathetic ear, they could off load to. Listening is a pivotal sales skill. The basic rules of advertising still apply, but with the use of social media the advertiser can apply a human touch to the whole process, they don't have to be on the "hard sell" all the time. The Golden Tweet Ratio from Downloadablewealth.com has been developed to allow the marketer using social media to enhance their personal engagement with potential customers.
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Monday, April 15, 2013
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Knowing Better About Social Media
Actually, seen regarding
social media? Whether it's absolutely no after that allow me to provide a
opportunity to clarify several terms regarding social media, or else your
own solution is actually indeed, see the outstanding improvements.
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Social Media, the actual sound clear loves advertisement the majority of common term or even the majority of hearable term recently, since it draws in almost all age's individuals through various overal. Frist by the actual sign up is actually cost free, as well as enables the folks that are upon or even over thirteen years of age age group (because in order to save morals) great we are able to the actual social networking particularly created with regard to little one's, using the accessibility to doing offers, deliver communications, fulfill their own buddies. In one term -œSocial Systems with regard to everything-, completely individuals are acting such as crazy concerning the use of social networking websites. Every person getting trading accounts on a single or even more social media, due to they will not wish to skip any kind of chance or perhaps they would like to flavor all of the sites. In addition, actually a minumum of one web site is actually presenting in order to on the internet upon every day foundation through around the world.
A few likely to discuss the outstanding improvements is actually; much better picture spreading functions, these social media websites provide a opportunity to the folks with regard to discuss their own comfortable thoughts for their family members, using the superior choice a few sites providing protection within the accessibility to picture showing the aid of security password guarded photos. As well as, this may pass as a much better conversation moderate of most the actual people.
Just a couple stage regarding interpersonal ads, they are extremely effective on the internet marketing station compared to every other, certainly marketer can get optimum appointments for their company as soon as began utilizing associated with interpersonal ads. They are mainly just a little economical that may manageable through all of the degree of people.
In addition, all of the online communities released cellular variations, due to most people are actually taking part much more through mobile phones besides off their desktop computer. Therefore it will help to create their own searching because simpler, quicker and versatile. You observe the majority of the websites launch their own cellular edition along with expansion associated with mirielle. web site. net, typical for many these websites. Social Media Expert
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